Salesforce for government and public sector organizations

Where we fit

Public sector organizations have requirements around accessibility, records retention, procurement and governance that differ from agency to agency. Our Salesforce, data and marketing experience applies here, and we work within the requirements your organization sets rather than assuming any one approach meets them.

How we approach it

The right starting point depends on the systems you already have and where the gap is. Typical work in this sector:

• Constituent data. Bringing constituent and case information together so staff work from one record.
• Communications. Program and service communications in Marketing Cloud Engagement, designed with accessibility in mind.
• Governance and documentation. Documentation and data governance that support your records, audit and accessibility requirements, confirmed with your own teams.

Starting point

A 30-minute discovery call. We will look at where your Salesforce and data stand today, tell you honestly whether this is work we are the right people for, and name the two or three fastest wins we can see.

Common questions

Is Salesforce FedRAMP authorized?

Salesforce offers government cloud services that hold FedRAMP authorizations for certain products. Which services are covered, and at what level, is something to confirm with Salesforce against your agency's requirements; we do not certify compliance.

Can program communications meet accessibility requirements?

We design Marketing Cloud Engagement communications with accessibility in mind and confirm the standard you need to meet with your own teams, since requirements vary from agency to agency.

How does Salesforce for government handle constituent data?

By bringing constituent and case information together so staff work from one record, with documentation and data governance that support your records, audit and accessibility requirements.

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